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Official Website for Madison County, Iowa

Community Services

Contact Information

Christy Christenson

 Service Coordinator

General Assistance Coordinator



Madison County Courthouse

PO Box 152

112 N John Wayne Dr

Winterset, Iowa 50273


General Assistance


Monday 2:00 pm - 4:00 pm

Thursday 2:00 pm - 4:00 pm

Central Iowa Community Services



Monday – Friday

8:00 am - 4:30 pm



(515) 493-1453  



 (515) 493-1186 

Duties and responsibilities

Duties and Responsibilities

General Assistance


Madison County General Assistance provides assistance to Madison County residents who meet county eligibility guidelines.


General Assistance follows the guidelines set forth in the county ordinance established by the Madison County Board of Supervisors.


Madison County General Assistance includes the following services: rental assistance, utility assistance, medical, dental, and prescription assistance, transportation (employment purposes only), and funeral assistance (cremation only).


For general questions or further assistance please contact the Community Services Office by phone at (515) 493-1453.

Central Iowa Community Services

CICS supports individuals and strengthens communities by serving the unique needs of individuals with mental health, intellectual and other developmental disabilities in 15 Iowa counties:


Boone, Cerro Gordo, Greene, Franklin, Hamilton, Hancock, Hardin, Jasper, Madison, Marshall, Poweshiek, Story, Warren, Webster, and Wright.


CICS is focused on:

Providing the vital link between individuals and appropriate resources in the region/community to improve health, hope and successful outcomes.


CICS Service Coordinators help individuals navigate through the process

of applying for and securing the necessary financial support for their immediate needs. For questions please contact Christy Christenson, Madison County Service Coordinator by phone 515-493-1453   or visit their website.